"Course Intro

This course is designed to bring you to a higher standard of expertise in your chosen field with content that's delivered by professional trainers across a range of different subjects. The course explains how to monitor customer service levels. It also goes through various systems and resources that are useful for a customer service practitioner.


In this course you will learn:

1- Systems & Resources
2- Monitoring Customer Service Levels

This course is useful for:

1: Customer service practitioners in different industries
2: People who work in the hospitality sector
3: People who aspire to start their career in the hospitality field
"